How do I choose a counsellor?

You can find out more about each of us by clicking on our individual profiles. Please feel free to contact us directly with any questions and to see if there is a day and time we can both make. We then arrange to meet you so we can try out working together and decide if we are happy to continue.


Where do I go?

Our counsellors work from counselling rooms in the centre of Eastbourne (near the railway station).

Eastbourne Counselling Hub, 1 Commercial Road, Eastbourne, BN21 3XQ

The entrance is a green sliding door at the back of the building at the end of Wharf Road where it meets the station car park (by some white railings).


What happens in the first session?

The first session is a chance for us to start to get to know each other and decide if we are happy to work together. We will give you some information about what to expect from us and ask you some questions about what’s brought you to counselling. You will also be able to ask us any questions you have about counselling.


How long is each session?

Each session lasts for 50 minutes.


How much does each session cost?

Each counselling session costs £40 and the first meeting is offered for the reduced price of £25.


How do I pay?

Please see more information about the payment methods we each accept on our individual profiles.


How many sessions will I need?

We offer both short-term (6-12 weeks) and more open-ended longer term counselling. When we meet in person we can talk about how long it might be helpful to come for and review this regularly.


How can I book a session?

To book a session, please contact one of us directly. You can find our contact details here.


Is it confidential?

We are committed to offering you a safe space, so we will keep what you tell us confidential. There are a few exceptions to this and these will be explained further when we meet. For instance if we feel that you or someone else is at risk of serious harm, we may need to pass this information on, and we will aim to discuss this with you first.

All Eastbourne Counselling Hub counsellors also speak about aspects of their work with an experienced supervisor in order to maintain a high standard of service, and we ensure your identity is protected throughout.


Will I have to reveal everything about myself?

It is up to you what you choose to tell us about yourself, and you can expect us to respect your wishes. Sometimes we may ask you a question you feel you do not wish to answer and this is absolutely fine. We hope that you will be able to build a trusting relationship with us so that when you are ready you can open up about what is important to you.


How do I know a counsellor is qualified?

All ECH Counsellors are registered members of the British Association for Counselling and Psychotherapy (BACP) which means that we are all fully qualified to work in private practice with clients. You can search for our names on the BACP register.


What if I have a question that isn’t covered here?

We’d love to hear from you if you have any other questions that are not answered on this page. Please email any of our counsellors and ask. You can find our contact details here.